Refund & Return Policy

DRAFT — COMMERCIAL TERMS REQUIRE OWNER APPROVAL.

Dummy address — replace before publication: Sample Office, 123 Example Road, New Delhi, India. This is not a verified returns address. Do not send goods to this address.

Order-Specific Terms

Rice enquiries and quotations require agreed commercial terms. The owner must confirm how cancellation, inspection, shortages, transit damage, product-specification complaints, returns and refunds are handled for each type of order.

Terms to Complete Before Publication

Confirm claim deadlines and supporting documents; responsibility for inspection and shipping costs; return authorisation and the actual returns address; refund eligibility, exclusions, methods and processing time; cancellation charges; and treatment of customised packaging or private-label orders.

Contact

Use the Contact Us page to discuss an order issue. This draft establishes no new refund entitlement, exclusion or processing promise. Final terms require business and legal review.